Reimagining Customer Service in a Post-Covid Environment
Date & Time
Wednesday, September 1, 2021, 1:00 PM - 2:00 PM

Andy’s most critical and timely program ever is targeted to truly help provide “Post-Pandemic” solutions within the Travel/Hospitality, Clubs/Resorts, Sports/Recreation, and Meetings/Events industries. Learn how to earn back customers—and create a new legion of loyal customers—by capitalizing on the GREAT opportunities from the (projected) post-pandemic travel, leisure, and recreation boom from pent-up demand. Andy illustrates that “Crises leads to forced innovation”, therefore we must now re-evaluate every touchpoint in the customer experience process. (In-Person Only)

Location Name
Theater 2 (IRL Only)
Full Address
Tampa Convention Center
333 S Franklin St
Tampa, FL 33602
United States
Session Type